Our Reviews

NewBrook Home Improvement IconNewBrook Home Improvement

151 Schooner Lane Unit 33, Prince Frederick

4.9 66 reviews

  • Avatar Tom Powers ★★★★★ in the last week
    We are very happy with our new roof. The owner was great and made the whole new roof process go smoothly. He always updated us on the schedule and was … More quick to respond to any communication. The crew that put on the new roof was great too. They did an outstanding job removing the old roof, repairing the damaged plywood, and installing the new roofing system. We've already had numerous compliments from neighbors and family. One of the things my wife liked best about them was that they cleaned up, I mean really cleaned up. Other than the new roof, you couldn't even tell they were here. My wife and I are very satisfied with the entire project and would gladly recommend NewBrook Home Improvement to anyone. Thanks for a job well done.
  • Avatar Leslie McDonald ★★★★★ 2 weeks ago
    We are pleased with our decision to hire NewBrook Home Improvement for our shingle roof project. The entire experience was seamless and straightforward, … More with no surprises. Dermot and his team are true professionals, and their work reflects that.
  • Avatar Marlene Ruston ★★★★★ 2 weeks ago
    The service I received from New Brook Home Improvement was excellent. I had a SunSetter Awning installed and the staff was very professional from the owner, … More Dermot down to the installers. So happy I selected this company.
  • Avatar Lyle Huntley ★★★★★ 3 weeks ago
    Our overall experience was amazing. The crew was punctual, friendly, and professional. They explained the issue to me and provided guidance on how to address … More it. I would not hesitate to use their roofing services again and recommend this company.
  • Avatar Jason Horne ★★★★★ a month ago
    Dermot was very prompt to help us with an urgent roof damage. They came immediately for a quote and replace the roof as soon as the rain stopped. We were … More grateful for their prompt and quality service!
  • Avatar Rochelle Daniel ★★★★★ 11 months ago
    I am very pleased with my new Sunsetter green and white awning as well as the service provided by Newbrook Home Improvement. When I first contacted Dermot … More to express my interest and get an estimate, I got a call back the same day, and within a few days (if not sooner), Dermott came out to measure and draft the contract. When I was ready to get it installed, I didn't have to wait long to get it installed. It only took 30-40 mins for the young guys (very pleasant) to install it and show me how to use it. I'm happy with the color and the sturdiness of the awning. I can't wait to teach my summer online class on my deck with the awning rolled out.
  • Avatar Steve Boles ★★★★★ 11 months ago
    Remember those 1990’s ads for Sunsetter Retractable Awnings? I sure did! Wanting a better solution than flimsy cantilevered umbrellas on our patio, … More I filled out their online form to have a nearby dealer contact me.That nearby dealer was NewBrook Home Improvements. Well, turns out they’re roofers as well, as our roof was nearing two decades old and would be due for replacement soon. I set an appointment for a consult and quote on a new roof and custom awning.NewBrook was terrific. Dermot, the owner. came to measure everything, and provided quotes for the roof and awning. Given the well publicized supply chain woes this year, I expected a long wait, but he was able to get the roofing crew out within one week. The awning was a custom order, and had a few hiccups in shipping, but he kept me informed along the way.Dermot’s approach is courteous and low pressure, and he wants his customers to understand exactly what goes into a job. He (and his team) show up on the dot when he says to expect him. He visits during jobs to ensure everything is on point, and communicates regularly to ensure all questions are answered. When issues arise, he is prompt to offer solutions.The roof and awning look great, Dermot. Kudos to you and your team. Highly recommend for anyone looking to replace a roof.
  • Avatar Karen Swanson ★★★★★ a year ago
    This week, NewBrook Home Improvement installed a Sunsetter awning and I love it! I originally called to make an appointment and Dermot arrived in 2 days. … More He did not upsell and was concise about purchasing only items necessary for my conditions. I was expecting the delivery in 3 weeks minimum (including the 1-week that Dermot provides for homeowners change their mind about a detail such as material or color). The awning was actually installed in exactly 2 weeks of my original meeting.! The crew was very professional and did an excellent installation!
  • Avatar Rich Ruggiero ★★★★★ a year ago
    NewBrook Home improvement replaced all of my windows and my patio glass sliding door. Great quality, great value, great knowledge and Dermot and his staff … More were very hospitable! I love the new windows and patio door. The patio door has built in blinds, which I love! They swapped out my fixed picture bathroom windows to windows that can easily open and close for fresh air in the bathroom. All windows were superior quality and value as compared to other quotes that I received. I will definitely use NewBrook Home Improvement for future projects around my house!
  • Avatar mary c. ford ★★★★★ a year ago
    I am very pleased with the timely professional installation of my SunSetter. The whole team worked diligently to perfectly install and clean up after completion. … More It was a pleasurable experience from start to finish.
  • Avatar Deborah Park ★★★★★ a year ago
    We are completely happy with our experience with NewBrook. While changing the fabric on our awning, they noticed a stability problem which they resolved … More quickly and well. The techs were very helpful and right on the dime for appointments. Couldn’t recommend this company any higher.
  • Avatar Victor Cruz ★★★★★ a year ago
    We love our SunSetter. We had two very talented craftsmen come install it on time.
    The whole team at NewBrook home improvement is professional and knowledgeable
    … More in what they do.
    I feel confident that we can do other projects together.
  • Avatar Lamont Frazier ★★★★★ a year ago
    Great service from start to finish! The owner was available for questions even on the weekend and responded quickly!
  • Avatar Noreen Murphy ★★★★★ a year ago
  • Avatar Arnold Heckman ★★★★★ a year ago
    Needed a Sunsetter awning motor replaced. Pricing was more than fair and the service was performed quickly and professionally. Highly recommended!
  • Avatar Richard Borda ★★★★★ 2 years ago
  • Avatar kefsmom ★★★★★ 2 years ago
    They installed my Sunsetter awning. Great customer service!
  • Avatar Arlene Williams ★★★★★ 2 years ago
    I am very pleased with my experience with NewBrook Home Improvement. They have been very responsive throughout the process and delivered ahead of schedule. … More I am enjoying my awning. It was the perfect solution to getting shade for my patio.
  • Avatar Vincent Nappi ★★★★★ 2 years ago
    A pleasure to work with, professional and reasonable. The install of our 18 foot sunsetter awning was perfect, looks great and strong, would recommend … More New room Home Improvement highly!Service: Installation
  • Avatar Christine Finch ★★★★★ 2 years ago
    Dermott was a pleasure to work with, knowledgeable, professional and reasonable. The two installers were very polite and quick. The install of my 11 foot … More sunsetter awning was perfect, looks great and strong, would recommend Newbrook Home Improvement highly!
  • Avatar DcVybe ★★★★★ 2 years ago
    Pleasure using Newbrook to install my Sunsetter Awning. I needed it b4 Father's Day and they delivered.
  • Avatar Lauren White ★★★★★ 2 years ago
    The owner and installation team were professional and courteous! Our awning looks fabulous!!
  • Avatar Milena Yang ★★★★★ 2 years ago
    Recently had a Sunsetter awning installed. Great experience from start to finish. Dermot explained everything to us in detail and provided a very reasonable … More estimate. The awning was delivered in the timeframe provided and the installers were fast, professional, and left our deck the way they found it. Out deck gets all day sun and we can enjoy it so much more now that we have the awning for shade. Highly recommend!Service: Installation
  • Avatar Kim Williams ★★★★★ 2 years ago
  • Avatar vince ackermann ★★★★★ 2 years ago
    Dermott and his workers did a great job on replacing our roof after storm damage. He has wonderful customer service skills and worked hard to make sure … More that we were happy with the work of his company. Our roof looks great!
  • Avatar Timothy Coe ★★★★★ 2 years ago
    What a great job that was done by Newbrook home improvement. Honest, fair, and most importantly, they did what they said they would do in a timely manner. … More
  • Avatar L.L. Diamond ★★★★★ 2 years ago
    We needed the siding on one side of our house repaired with a few roof shingles and wanted new gutters. Dermot was friendly and amazing in completing the … More work needed as well as ensuring it was done well and to our satisfaction. Thank you!
  • Avatar Erin Gerrish ★★★★★ 3 years ago
    Dermot came to our home and spoke to us about our needs. He made recommendations to help better our ideas. Install was professional and timely. Our new … More doors, front, storm and sliding patio are a better quality than anything we have owned before. NewBroom Home Improvement is an amazing company to work with, two thumbs up!
  • Avatar TONY HENSLEY ★★★★★ 3 years ago
    NewBrook Home Improvement installed a Sunsetter Awning for my deck in June of 2020. We are very happy with the shade it provides. Dermot was professional … More and answered all our question before the install. I have waited to see after almost one year, how it would stand up. My wife and I am very happy. Need gutters replaced, so I'll call Dermot very soon. Thanks, Dermot. Will be in touch.
  • Avatar Tracey Dickerson ★★★★★ 3 years ago
    I purchased & had an awning installed over my deck. NewBrook Home Improvement did an excellent job installing the awning.
  • Avatar TED PHIL ★★★★★ 3 years ago
    Our home needed a solution to a leaking problem in our basement and had gutters and the LeafRelief system installed in Mid-April 2020. Everyone was extremely … More professional and courteous; from the owner to the installers. They arrived on time, was expedient during the job and left our yard in an immaculate condition. Since then we have had several downpours and NO water in the basement.
  • Avatar Brian Daley ★★★★★ 3 years ago
    We had lost shingles during a wind storm and were getting water damage in the house. Based on friends and neighbors recommendations I decided to work … More with NewBrook for my complete roof replacement.I filled out the form on their web page and the owner, Dermot, contacted me on the same day and we got the assessment set up. NewBrooks rates are extremely competitive and even my insurance company was impressed.At every point of the process Dermot clearly communicated what the process would be and timeline that would be followed. They dropped the materials off on a Monday as discussed and started promptly the next morning.The crew was efficient and well managed. They completed my entire roofin a single day and had cleaned up everything prior to leaving.I have already started discussing our next home improvement project with NewBrook and can not recommend them highly enough.
  • Avatar Dianna Florance ★★★★★ 3 years ago
    The installation team were on time, professional and courteous.Dermot was knowledgeable, answered all our questions and not pressure us into the sale. … More
  • Avatar James Sitton Jr ★★★★★ 3 years ago
    Dermot and his team were timely, responsive, and delivered a great product in our SunSetter awning! I highly recommend.
  • Avatar Henry Johnson ★★★★★ 3 years ago
    We had our Awning installed today and its looks great and will be a wonderful addition to our back deck. NewBrook Home Improvement delivered a great product … More from start to finish and we will definitely use them on other projects in the near future. The only stumble was the long wait in between ordering and actually getting everything delivered and then installed. Hats off to the installation team, despite the heat and humidity, they did a wonderful job on the installation. Thanks for your knowledge and professionalism.
  • Avatar Catherine Walker ★★★★★ 3 years ago
    Great customer service
  • Avatar Eric Peterson ★★★★★ 3 years ago
  • Avatar Ron Harrison ★★★★★ 3 years ago
    Had a great experience with Dermot. Very professional and knowledgeable and helped us pick the perfect awning. Thanks!
  • Avatar Linda Fones ★★★★★ 3 years ago
    I had a Sunsetter awing installed. Project was completed earlier than anticipated. Crew was professional and courteous. They did a great job.
  • Avatar Robert Schlubach ★★★★★ 3 years ago
    Dermot McDermott was great to work with. We had a lot of old leaky gutters that needed to be replaced. Dermot’s crew came one day and took all the old … More gutters down without leaving a trace. They did such a good job cleaning up after removing all the gutters that I didn’t even notice the gutters were gone when I came home from work. They came back the next day and installed all the gutters with leaf guard in less than half a day. Night and day difference! Thanks Dermot!
  • Avatar Nathan Walters-Gibb ★★★★★ 3 years ago
    New Brook replaced my roof and installed 6" gutters, downspouts, and gutter guards. Excellent experience from start to finish. Mr McDermott was very … More responsive and clearly explained the materials and install process. Pricing was competitive with other well-known roofing companies in the area. I asked about the different GAF shingle options; Dermot explained the differences but didn't try to up-sell something I didn't need. Both the roof and gutter crews did a great job -- worked fast and thoroughly cleaned up all debris. Couldn't be happier with the completed job. One of the best home improvement experiences I've ever had. Highly recommend New Brook Home Improvement.Service: Roof installation
  • Avatar Connie Calloway ★★★★★ 3 years ago
    NewBrook home offered the best deck sun shade product on the market. Dermont was an excellent representative. He was so friendly I enjoyed chatting with … More him while he efficiently took care of business. He was knowledgeable and explained every detail of the transaction. The sun shade looks beautiful and is solid and smooth operating. When there was a small misunderstanding during installation, one quick call to Dermont and everything was resolved in a matter of minutes. I am looking forward to years of enjoying my deck protected from the sun, or if I choose, with the touch of a button, basking in a little sun. I highly recommend Dermont and NewBrook. Service and product are the best, worth every penny spent.
  • Avatar Christine Moore ★★★★★ 4 years ago
    Mr. McDermot is professional, responsive, and considerate. His prices are fair and competitive. His crew is skilled and efficient. Mr. McDermot provides … More quality services and represents a real value.
  • Avatar Ken Deutsch ★★★★★ 4 years ago
    I have had difficulties with contractors not returning phone calls and following-up. No difficulties with New Brook Home Improvement. They responded … More promptly to our initial inquiry, provided the requested estimate, and waited patently until we had evaluated all options. Once we selected them to do the work, they again promptly came for final measurements, ordered our windows and doors, and promptly did the installation work which included building an exterior finished wall. The finished product exceeded our expectations.
  • Avatar Eric Butler ★★★★★ 4 years ago
    My wife and I are extremely happy with the windows and the service provided by Dermot and Newbrook Home Improvement. From our first estimate, Dermot gave … More us his cell phone number and indicated to reach out at any time.Dermot was incredibly responsive and patient as my wife and I received numerous quotes for the window replacement. After doing our research, we found that Dermot's quote was the best value. We even opted to add blinds in the glass for our upgraded slider door! This door is an incredible addition to our kitchen!On the morning of the install, Dermot showed up when the install crew did and once again, reminded us to reach out if we had any questions or concerns. Dermot was in the area and stopped by later in the day as well to check on the crew. We knew that we had a subfloor issue as well and the crew also fixed that at a reasonable cost.The day after the installation, we noticed the house was considerably less drafty. The windows themselves are sleek, easy to clean, and a much-needed upgrade from our builder-grade windows. It's now a few months out from our install and the windows are still functioning great. I've also noticed a moderate decrease in our energy bills.I have no doubt that should any other issues arise, I'd be able to reach out to Dermot and have him on our side working with the window manufacturer. A couple years down the line I will need a roof replacement and Dermot will undoubtedly be my first call.
  • Avatar Martyn Daw ★★★★★ 4 years ago
    Professional serviceResponsive and easy to deal withWork was done in short time
  • Avatar Victoria “Vicky” Hamilton ★★★★★ 4 years ago
    NewBrook, and Mr. McDermott made us feel very comfortable, we had searched for different contractors, but NewBrook made us feel at ease. He was prompt, … More understanding, and very attentive throughout our roofing project until the job was complete. Im in need of new gutters, and a new front door, and I know just who can get the job done!! Thanks NewBrook
  • Avatar James66 C. ★★★★★ 4 years ago
    NewBrook replaced the roof on my house and (large) detached garage. Dermot McDermott, NewBrook's owner, provided a very reasonable estimate promptly … More and completed the job 7 days later. His crew left the property cleaner than when they started work. I am very pleased with his work.
  • Avatar Tara Hammond ★★★★★ 4 years ago
    I highly recommend NewBrook Home Improvement! We recently had them replace our roof and were very pleased with the new roof and the customer service we … More received. The installation was quick, efficient, and professional.
  • Avatar Donna Shortz ★★★★★ 4 years ago
    This is the second time I've used Dermot and his crew - the first was for a new roof while this time I needed new windows and a couple of ramps (one … More indoor/one outdoor) for handicap access. Dermot is a absolute pleasure to deal with - pleasant, knowledgeable, punctual and fair. His crew does excellent work and leaves the work site cleaner than they found it. I can't say enough about their great prices and excellent work. The next time I need work done, I will call them again.
  • Avatar Catt ★★★★★ 4 years ago
    I chose NewBrook Home Improvement to replace the roofing on my house. Mr. McDermott is professional and personable and seems to really care about the … More quality of work provided by his company. His quote was not the lowest I received, but it was fair as the quality of materials he uses are better than what others offered. The work was performed exactly as scheduled and their cleanup was thorough.My only reservation about my new roof is the appearance and has nothing to do with the quality of the job done. Mr. McDermott has assured me that this is the way this new roofing appears. My husband (who has worked around new residential construction for over 30yrs.) has told me that the work is fine and is very satisfied. These shingles are not the traditional uniform rectangular shingles. The shapes are random and this can look sloppy in some areas. The pictures of the product in the brochure do not look quite as random as the actual finished product, something you might take into account if you are considering this product.
  • Avatar Erik BRINSLEY ★★★★★ 4 years ago
  • Avatar Faith Roberts ★★★★★ 4 years ago
    NewBrook was a great experience. On time , perfect installation and fantastic service. Could not have asked for anything else. Will definitely use them … More again for other home improvements.
  • Avatar carl Siefring ★★★★★ 4 years ago
    I had NewBrook do two roofs – my house and my Brother’s house. Workmanship is excellent and price is competitive. Dermot, the owner, is a pleasure to … More work with and communicates well. When I need siding or window work in the future I’d like to use NewBrook again.
  • Avatar Tere Luciani ★★★★★ 4 years ago
    Mr. McDermott made a really good presentation of the types of materials that are used. Because they are certified by the manufacturer, the warranty is … More wonderful. When comparing bids from local roofers it's important to make sure they are going to use the best underlayment and other materials and offer the manufacturer's warranty. The price was good and others in the near-range of price could not offer the same warranty. The crew worked great together and cleaned up the work area well. NewBrook had been recommended by neighbors and we will also recommend them.